We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase

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To start a return, you can contact us at info@tf1athletic.com. Please note that returns will need to be sent to the following address:
TF1 ATHLETIC, 82A James Carter Road, Mildenhall, Suffolk, IP28 7DE (United Kingdom).

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If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United Kingdom, shipping your goods may take longer than expected.

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Damages and Issues

Please inspect your order upon receipt and if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please contact us immediately at info@tf1athletic.com.

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To help us get this fixed for you ASAP, when you first contact us please include the following information;

• Order number

• Product name and code

• Picture of the fault

• Description of the fault

(The product name and code can be found on your order confirmation email).

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days minus the cost of £2.99 for returning the item to us (unless defective). Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@tf1athletic.com.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.